1. Cancellation terms: The following cancellation fees apply on firm orders.

  • More than 7 days prior to the start of service: 0%
  • Between 7 days and 72 hours prior to the start of service: 25%
  • Between 72 hours and 24 hours prior to the start of service: 50%
  • Less than 24 hours prior to the start of service: 100%

2. Inquiries and confirmed bookings: Orders placed on INQUIRY are not confirmed orders. Inquired orders must be confirmed as soon as possible in order to secure particular space segment and time preferred. If space segment is not confirmed within 25 hours in advance of desired time, it may be put back into inventory.

3. Adding a day of operation: We require at least 48-hours notice for additional days.

4. Extending hours of operation for a given day: We need notice immediately in order to book additional time by the hour. Hourly rates would apply. The daily rate includes an 8-hour day and above. Funding must be adequate. Additional hours are based on availability and cannot be guaranteed.

5.Modifications to firmed bookings: Any modifications to confirmed bookings are allowed, provided that the space is available.      Depending on the type of modification, some kind of cancellation fee may apply.

6. Canceling all operations for a given day: Personnel charges plus expenses will apply according to cancellation terms above. Anything under the 24-hour timeframe would be a 100% cancellation fee for the day.